Privacy Policy

1. Introduction

AmeyOps ("we," "our," or "us") is an automation consultancy operating from India, committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our Founder Program survey, or use our services.

By accessing our website or participating in our programs, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Survey Responses: Business type, operational challenges, time allocation, automation needs, and preferences
• Contact Information: Email address, WhatsApp number (optional), and any other contact details you provide
• Business Information: Company details, team size, and operational workflows you choose to share
• Communication Data: Messages, feedback, and correspondence with our team

2.2 Automatically Collected Information

• Usage Data: Pages visited, time spent on site, click patterns, and interaction data
• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: General geographic location based on IP address
• Cookies and Tracking: We use cookies and similar technologies to enhance user experience

3. How We Use Your Information

• Audit Report Creation: To analyze your responses and create personalized automation recommendations
• Product Development: To understand market needs and develop relevant AI automation solutions
• Communication: To send your audit report, program updates, and respond to inquiries
• Service Delivery: To deliver research insights and provide automation consultation when requested
• Research and Analytics: To improve our services and understand user behavior (in anonymized form)
• Legal Compliance: To comply with applicable laws and protect our legal rights
• Marketing: To send relevant information about our services (only with your consent)

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Access Controls: Limited access to personal data on a need-to-know basis
• Secure Storage: Data is stored on secure servers with regular backups
• Regular Audits: We conduct security assessments and update our practices regularly

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any material breaches as required by law.

5. Information Sharing and Disclosure

5.1 We Do NOT Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5.2 Limited Sharing

We may share your information only in these specific circumstances:

• Service Providers: Trusted third-party vendors who help us deliver services, including analytics providers (Google Analytics), advertising platforms (Facebook), and other technology partners (under strict confidentiality agreements)
• Legal Requirements: When required by Indian law, court order, or to protect our legal rights
• Business Transfer: In the event of a merger, acquisition, or sale of assets (with notice to you)
• Anonymized Data: Aggregated, non-identifiable data for research and product development

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Request your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Anonymous Participation: Choose to participate in our survey anonymously

To exercise these rights, contact us. We will respond within 30 days.

7. Anonymous Participation

We offer an anonymous participation option for our Founder Program survey. When you choose this option:

• We will not collect or store any personally identifiable information
• Your responses will be used only for aggregate research and product development
• You will not receive a personalized audit report
• We cannot contact you about our services or follow-up opportunities

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and improve user experience
• Provide relevant content and advertisements
• Ensure website security and prevent fraud

8.1 Third-Party Analytics and Tracking

We use the following third-party services that may collect information about your use of our website:

• Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. For more information about Google Analytics, please visit: Google Analytics Privacy Policy

• Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our advertising and to provide personalized advertisements. Facebook may collect information about your visit to our website for advertising purposes. For more information, please visit: Facebook Data Policy

• Other Analytics Tools: We may use additional analytics and marketing tools from time to time. We will update this policy to reflect any new services we implement.

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect website functionality. You can also opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and manage Facebook advertising preferences through your Facebook account settings.

9. Data Retention

We retain your personal information for different periods depending on the purpose:

• Survey Data: Retained for the duration of the Founder Program and up to 2 years for research purposes
• Contact Information: Retained until you opt-out or request deletion
• Website Analytics: Typically retained for 24 months
• Communication Records: Retained for customer service and legal purposes as required

10. International Data Transfers

As we operate from India and serve global clients, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

For clients in the European Union, we implement standard contractual clauses and other legal mechanisms to ensure GDPR compliance when transferring data outside the EU.

11. Jurisdiction and Governing Law

This Privacy Policy and any disputes arising from it shall be governed by the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

12. Data Protection Officer

For privacy-related inquiries, you may contact us.

13. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

14. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email (if you have provided one) or by posting a notice on our website. The "Last Updated" date at the top of this page indicates when the policy was last revised.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

We will respond to your inquiries as soon as possible.

16. Legal Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including:

• Information Technology Act, 2000 and related rules - India
• Personal Data Protection Bill (when enacted) - India
• General Data Protection Regulation (GDPR) - For EU clients
• California Consumer Privacy Act (CCPA) - For US clients
• Personal Information Protection and Electronic Documents Act (PIPEDA) - For Canadian clients
• Other applicable regional privacy laws where our clients are located

17. Grievance Redressal

In accordance with Indian data protection regulations, if you have any grievances regarding the processing of your personal information, you may contact us.

We will acknowledge your grievance within 24 hours and resolve it within 30 days of receipt.

Disclaimer: This policy is for informational purposes and does not constitute legal advice. For specific legal questions, please consult with qualified legal counsel familiar with Indian data protection laws.

Last Updated: July 15, 2025.